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Epicor
Odoo
Sun Systems
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Application Enhancement - Data corrections because of improper or inadequate use.
Application Enhancement - Enhance run-time efficiency.
Application Enhancement - Fulfil regulatory requirements.
Application Enhancement - Guidance on application usage.
Application Enhancement - Implementation.
Problem Correction - Compile the root cause analysis.
Problem Correction - Retrieve functionality after abnormal program terminations.
Process and Application Improvement - Help Client’s staff to make strategic decisions that meet business goals.
Process and Application Improvement - Provide functional, architectural and process improvements as required for the support of the system areas in scope.
User Support - Answer queries about applications.
User Support - Collect and document requests for changes.
User Support - Receive and document bug reports.
User Support - Share status of requests.
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